Omnichannel > Smart invitations

How can an invitation be displayed in different languages?

The language in which a contact invitation is displayed can be determined by:
  1. the browser language of the visitor;
  2. the main language of the country from which the visitor accesses;
  3. the URL in which the visitor is (or part of it).
You can select the option that best suits your website in the Language tab of each of your domains.

Warning: In order for an invitation to be displayed in a specific language, at least one of the operators linked to that invitation must have that language marked in the Languages of assistance tab of its profile.

If the visitor's language is not marked in any of the operators, the invitation will appear in the default language of the domain, which can also be modified in the Language tab of your domains.

Warning: Remember to check the translations of all the texts of your invitations