Omnichannel > Smart invitations

Can I include an external conversion code in my invitations?

Livebeep allows you to include an external conversion code (for example, a Google Ads code) in each of your contact invitations. This way, every time a query is received (by chat or e-mail), the code will be printed and a conversion will be recorded in your advertising provider.

To include this code, access your list of invitations (you can do it in Communication > Smart invitations). When you open each invitation, in the Properties tab you will see the Conversion field. You can paste the code provided by your advertising provider (you can paste the same code in all the invitations, or different codes if you have more than one campaign).