Omnichannel > Smart invitations

How can I set the schedule in which the invitation is shown on the web?

Access Communication > Smart Invitations. Choose the invitation you want and click Edit. Go to the Schedules section and establish the hours you want the invitation to appear on your website.

If the visitor enters at other time, they will not see the invitation.

Tip: Leave at least one active invitation 24 hours a day. This way you can receive queries by e-mail at any time, even when you are not available to chat.

Warning: The schedules will be defined by the time zone (Location) of the operators linked to the invitation.