General settings > Script/plugin/add-on

How can I recognise if the script copied on my website is the generic or the specific one?

Livebeep can be integrated into a website through a generic script or through a specific script for a specific domain.

All specific scripts contain the expression duk = followed by an 11-digit alphanumeric code. If the script does not contain this expression, then it is the generic script.

In the following link you can download the generic script:
http://livebeep.com/en/signup/i/install.html

You can check the specific script of each of your domains from the control panel. Go to Domains, click on the pencil at the end of the row for each one, and look for the Installation code tab. If the tab does not appear, consult an advisor and they will help you.