Customer service > Automatic replies
Contents on Automatic replies:
- What are automatic replies
- How is the control panel for automatic replies accessed?
- How to create or edit an automatic reply
- Why does the automatic reply I created not activate when the visitor makes a query?
- Should I put keywords in all fields (1, 2, 3, 4)?
- Why do automatic replies not activate when a visitor makes a query via chat?
How is the control panel for automatic replies accessed?
To enter the control panel of automatic replies, follow this path:
Communication > Automatic replies.